Let's get you started

What’s a Smartcard number?
Your Smartcard number is on the reverse of your smartcard, below the barcode and is linked to your decoder and your customer number that was created with MultiChoice when you initiated your DStv subscription.

When to use your Smartcard number?
When logging into our digital platforms to make a payment, fix decoder errors, change package and more, you will always need to enter your smartcard number, mobile number, or surname. Ensure these details are updated with us!

Our self-service platforms

Take control of your viewing experience.

 

Experience MyDStv

One App for Everything!

Manage your DStv account right from your fingertips with The MyDStv App

Take the hassle out of making payments, check your balance, change your DStv package, fix errors and even rent a movie!

Manage your account ANYWHERE, ANYTIME

 

TAKE CONTROL!

Manage your DStv account Fast, Simple and Convenient - just the way it’s supposed to be!

It's your ACCOUNT on your TERMS

You can use DStv Self Service from your cellphone, tablet or desktop computer to clear error messages, update your details and manage payments conveniently.

 

Chat to us. Save time and call charges!

Save our number +265 996 20 77 77, on your mobile device. Open WhatsApp and in your contact list select DStv WhatsApp and start the conversation to:

  • Check your balance

  • Clear errors on your decoder

  • Pay-Top-Up your account

  • Change package

  • Rent a BoxOffice movie

 

Dial *470# on,
your cellphone

Convenience means managing your DStv account in the palm of your hand. With USSD you can check what you owe, clear error codes, view your last four transactions, transfer funds between your accounts and reconnect packages.

Our streaming platforms

You can watch anything you want anywhere, anytime!

Watch TV On The Go

Watch your DStv online, anywhere, anytime at no additional cost.

Watch Shows, Movies, Series and SO MUCH MORE!

Simply add showmax to your DStv account and binge on all your favourite shows

Latest Coverage On All Your Major Sporting Events

Live video streaming, video highlights, results, fixtures and a whole lot more!

Movies Straight From the Cinema to Your Home

Discover new blockbusters & must-see movies, added weekly!

Always stay informed

We are taking the admin out of viewing, so you can go back to being entertained!

We will keep in touch with you via onscreen messages, to provide you with streamlined access to important subscription information and ensure that you enjoy your viewing with fewer interruptions.
Over the next few weeks, we will be in touch with you via SMS, emails, and phone calls, to check in on you. We want to make sure that you have settled in well and are getting the maximum value as a DStv customer.

Never miss out on your favourite sports, shows or movies!

Always stay connected with DStv!